Bilingual Roadside Support Agent — Call Center (PST)

SRR Group is seeking a Call Center Agent in Colombia to handle inbound towing and roadside assistance requests. You will assess customer needs, gather details, and coordinate with dispatch to ensure prompt service.

Ideal candidates are bilingual (English/Spanish) with call center experience and strong communication skills. The role requires on-site work in the office and rotating PST schedule, including nights, weekends, and holidays.