Job Description

What you'll do

Responsibilities

What You'll Do:

Player Experience & Advocacy:

  • Champion a player-first culture by actively listening, showing empathy, and ensuring every interaction reflects care, accuracy, and professionalism.
  • Protect confidentiality and handle all player information with discretion.

    • Feedback & Issue Resolution:

  • Capture, track, and document player feedback, concerns, and complaints in the appropriate systems so issues can be escalated to the right teams.
  • Support

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