Bilingual Payroll Helpdesk Analyst – EN/ES, Fast-Paced

Johnson & Johnson is seeking a NAM Payroll Contact Center Jr. Analyst based in Bogotá, Colombia. This role involves addressing payroll inquiries, documenting requests, and providing excellent customer service to employees. Candidates must be bilingual in English and Spanish and possess a bachelor's degree, along with a minimum of 2 years of payroll customer service experience.

The analyst will partner with the Payroll Manager and work collaboratively within a team, maintaining standards of integrity and professionalism while managing payroll inquiries through various communication channels.