Bilingual Patient Service Coordinator Bathurst

Become a Bilingual Patient Service Coordinator with BioScript in Bathurst, NB. This full-time, hybrid role emphasizes patient-first service, efficient communication, and critical thinking.
As part of a patient-centric call center, you will connect patients with healthcare services, managing inquiries through phone and email. This position requires strong customer service skills and the ability to handle sensitive information while ensuring patient satisfaction. Your contributions will directly impact patient experience across various programs.
Key Responsibilities:
• Serve as a liaison between patients and healthcare providers
• Handle inbound and outbound patient inquiries with care
• Escalate issues to healthcare professionals when necessary
• Assist patients with scheduling and program-related queries
• Maintain confidentiality and accurate patient records
Requirements:
• High school diploma or three years of relevant experience
• Bilingual in English a...