Job Description
Bilingual Parts & Warranty Customer Service
Contract 1 Year
Parts and Accessories Sales/Customer Service
Reports to: Manager, Aftersales Programs & Digital Experience
Toronto,ON
Main point of contact for the aftersales development on parts and accessories sale nationwide. Offer support on a variety of order inquiries related to all aftersales products while maintaining a strong relationship with customers and dealers. Work collectively on interdepartmental duties with Customer Experience Group, Marketing, Sales, and Inventory Finance.
Key Duties & Responsibilities
- Responsible for clients' aftersales offerings and account support within the dealer network. Regularly review sales performance, program participation, target attainment, and other divisional KPI as directed, with dealer management. Actively provide dealer guidance to each regional market as well as collaborating with all fie...
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