Job Description

Role overview

Step into a fast-moving warehouse environment where you’re the go-to partner for customers, drivers, and our internal teams. In this hybrid customer service and operations role, you’ll keep orders flowing, invoices accurate, and dock activity on schedule—while communicating clearly and professionally across the warehouse and corporate office.

A day in the role
  • Start your day by reviewing the prior day’s activity, validating invoices for accuracy, and organizing active files for clients with outstanding balances.
  • Generate aging receivables reports and follow up with stakeholders to ensure timely collections.
  • Coordinate on-floor activity: check drivers in and out, assign doors, and print Bills of Lading (BOLs) and outbound details.
  • Confirm key shipment details such as shipper releases, destinations, and trailer numbers.
  • Monitor product inventory, track load progress, and flag schedule risks early.
  • Enter time-sensitive data...

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