Bilingual IT Support Representative

Location: Ottawa, ON (Hybrid, 3 days on-site)

Language: Bilingual in English and French, strong written and spoken communication required in both

Duration: 3 month contract, with the possibility of an extension

Background Check Requirement: Criminal Background Check and References

About the Opportunity

Are you looking to build your career in IT while making a real impact on people’s day‑to‑day work? This opportunity offers hands‑on experience supporting end users through critical security processes, helping them stay connected and protected. You’ll play a key role in guiding individuals through Multi‑Factor Authentication setup, ensuring a smooth and secure digital experience.

Working within a collaborative, service‑driven environment in the public sector, you’ll be part of a team that values patience, clarity, and people‑first support. This role is ideal for someone who enjoys helping others, solving pro...