Job Description

This range is provided by KTek Resourcing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$18.00/hr - CA$20.00/hr

Direct message the job poster from KTek Resourcing

  • Bilingual proficiency in French and English (verbal and written).
  • 1–3 years of experience in IT service desk or technical support roles.
  • Proficiency with ServiceNow ticketing system (or similar ITSM tool).
  • Strong technical troubleshooting skills, including basic support for Windows, MS Office, and network connectivity.
  • Excellent communication and customer service skills.
  • Ability to thrive in a 24/7 environment with rotating shifts, including nights and weekends.
  • Work Environment: 24/7 rotational shifts (including nights, weekends, and holidays)

Seniority level

Entry level

Employment type

Contract

Job function

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