Job Description

A leading clinical diagnostics company in Vaughan is seeking a Technical Support Informatics Software Specialist to provide bilingual support for their software applications. The ideal candidate will possess a Bachelor’s degree in life sciences and a minimum of 2 years in customer support. Responsibilities include documenting customer issues, collaborating with teams to improve practices, and managing inquiries through Salesforce. The salary range for this role is CAD $60,000 to $81,000 annually.
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