Job Description

Position: Bilingual Customer Support Specialist
Location: Markham
Salary: $36 per hour
Schedule: Hybrid - 3 days in office / 2 days remote
Job Type: 1-year contract with strong potential to go permanent

What You'll Do

  • Provide bilingual phone and email support.
  • Process orders accurately and follow through to resolution.
  • Assist new customers and support online ordering.
  • Collaborate with teams to enhance the customer experience.
  • Maintain high service standards.

What We're Looking For

  • Bilingual fluency in French and English.
  • Post‑secondary education.
  • Contact center experience seen as an asset.
  • Knowledge of SAP ECC or similar systems.
  • Team player with attention to detail and tech‑savvy.

Be part of a dynamic, supportive team where your skills are valued, your ideas count, and you h...

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