Bilingual Customer Support Specialist I

Sutherland Global in Barranquilla, Colombia, is seeking a Customer Service Representative to enhance customer experience through professional support. The role involves managing customer inquiries via phone, chat, or email and resolving issues while ensuring confidentiality and precision.

The ideal candidate must have at least a high school diploma and B2+ English communication skills along with a customer-focused mindset. Strong problem-solving abilities and basic computer skills are essential for this position.