Job Description

Step into the Bilingual Customer Service Representative position at Dynablast and enhance your customer service career. Utilize your language skills to ensure customer satisfaction in a dynamic setting.
As a Bilingual Customer Service Representative at Dynablast, part of John Brooks Company Limited, you will provide exceptional support to our customers. Your role will involve addressing inquiries, managing orders efficiently, and fostering relationships with clients. We are seeking candidates who demonstrate initiative and a passion for learning our products while ensuring a customer first approach is adhered to consistently.
Key Responsibilities:
• Respond to customer inquiries promptly and professionally
• Process orders accurately using the order entry system
• Keep customers updated on order statuses and shipments
• Collaborate with the Outbound Sales Team on lead generation
• Provide superior technical support and escalate issues as needed
Requirements:
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