Job Description

Are you a compassionate communicator looking to make a meaningful difference while growing your career in customer care? As a global leader in talent solutions, Randstad is seeking a dedicated Bilingual Customer Support Agent to join a specialized team in Mississauga. In this role, you will be the first point of contact for individuals seeking support, providing a professional and empathetic experience that aligns with the highest standards of customer care.

This is a permanent, full-time opportunity within our customer care division, offering a hybrid work model following an initial probationary period. As a Bilingual Customer Support Agent, you will handle sensitive inquiries related to self-exclusion programs, ensuring that every participant and member of the public receives accurate information and supportive guidance. You will be part of a team where customer care isn't just a department—it's a commitment to human well-being and regulatory excellence.

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