Bilingual Customer Service Specialist [FR/ENG]

Job Title: Bilingual Customer Service Specialist (FR/ENG)

Location: Remote

Employment Type: Full-Time

Industry: Retail & eCommerce

About us:

At Aventriz, we partner with ambitious organizations to simplify operations, global expansion and build sustainable growth strategies. Our team is driven by excellence, integrity and a commitment to long-term success both for our clients and our people.

About the Role:

We are seeking a passionate and detail-oriented Bilingual Customer Service Specialist (FR/ENG) to support a growing retail and eCommerce operation serving customers across Canada.

In this role, you will manage customer inquiries across multiple channels, resolve issues efficiently, support store operations and contribute to delivering a consistent and positive customer experience.

This position requires professionalism, strong communication ...