Job Description

Job :

As part of the development of our business, we are looking for English-speaking customer service representatives for inbound calls.





Your mission will be to:





  • Ensure customer reception, identification, and request processing

  • Analyze the customer's needs to provide the necessary advice and

  • Assistance.

  • Ensure the achievement of sales objectives as well as the processing of complaints




    • Required profile :


    You meet the following requirements:





  • Minimum Bac + 2 (DEUG, Bachelor's degree or equivalent), preferably in foreign languages;

  • Perfect command of French

  • Command of a second language, English

  • You have excellent interpersonal skills, good active listening and communication skills, and the ability to work in a team.



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