Job Description
Elevate your customer service career with a leading team as a Bilingual Customer Service Representative. This role combines order processing, technical support, and client relationship management.
With 2 years of customer service experience, you will engage with clients by processing quote requests via telephone, fax, and email. Your excellent interpersonal skills will help offer tailored solutions, communicate product availability, and upsell promotions to enhance customer satisfaction.
Key Responsibilities:
• Process incoming quote requests efficiently
• Handle orders via phone, email, and fax
• Provide required technical information to clients
• Offer solutions to business needs effectively
• Communicate product availability and order progress
Requirements:
• 2 years of customer service experience
• Proficient in French and English communication
• Post-secondary diploma preferred
• Detail-oriented with deadline management skills
• MS Office and...
With 2 years of customer service experience, you will engage with clients by processing quote requests via telephone, fax, and email. Your excellent interpersonal skills will help offer tailored solutions, communicate product availability, and upsell promotions to enhance customer satisfaction.
Key Responsibilities:
• Process incoming quote requests efficiently
• Handle orders via phone, email, and fax
• Provide required technical information to clients
• Offer solutions to business needs effectively
• Communicate product availability and order progress
Requirements:
• 2 years of customer service experience
• Proficient in French and English communication
• Post-secondary diploma preferred
• Detail-oriented with deadline management skills
• MS Office and...
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