Job Description

Bilingual Customer Service Representative

Permanent position in travelassistancewithin a dynamic international environment. This customer service role involves supporting travelers during medical and non-medical situations, coordinating required services, and explaining insurance coverage. Rotating schedule from 7 amto 11 pm with a hybrid work model requiring office presence in Montréal or Sherbrooke.

What is in it for you:

  • Hourly salary of $

  • 5% language premium on gross salary for bilingual employees (English).

  • Permanent position between 32 and 40 hours per week.

  • The number of hours may vary based on operational needs.

  • Hybrid work model with 6 days per monthrequiredin the office.

  • Rotating schedule based on company needs.

  • Availability required from 7 to 11 , Sunday through Saturday, including holidays.

  • Business hours may change based on operational requirem...

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