Bilingual Customer Service Representative (Mississauga)

Operations Officer III – Bilingual

Location: Mississauga, ON (Hybrid – 4 days onsite, 1 day remote)

Duration: 8 Months (Extension and conversion possible based on performance and business needs)

Schedule: Monday to Friday (8:00 AM–4:00 PM, 9:00 AM–5:00 PM, or 10:00 AM–6:00 PM)

Training: 4–6 Weeks

Pay Rate: $25/hr onwards

Fully bilingual in English and French.

Job Summary

We are seeking a Bilingual Operations Officer III to support AML‑related client verification activities within a banking environment. This role is primarily telephone‑based and involves handling requests related to Anti‑Money Laundering (AML), confirming client information, conducting Know Your Customer (KYC) checks, and performing validations to ensure compliance with regulatory requirements. The successful candidate will be responsible for accurately documenting findings, maintaining professional business...