Bilingual Customer Service Representative

Title: Service Representative - Senior

Location: Montreal, QC

Duration: 6 months (Possibility of extension/conversion into FTE)

Pay Rate : $20.00/hr

Summary

• Fulfill routine and frequently non-routine transactions, internal business partner and/or external customer inquiries/ requests, and/or reconciliation activities.
• The Service Representative is also accountable for referring prospects to Personal Bankers and other banking groups to deliver clarity (simplicity, guidance, and know-how) to Bank’s customers.

Job responsibilities

• Count, sort and package currency and coin quickly and accurately.
• Balance assigned cash drawer in accordance to Bank directives.
• Exhibit effective follow through and ownership in every customer interaction.
• Handling of special services, such as foreign money and collections.
• Accept and process...