Bilingual Customer Service Representative

The Canadian Contact Center is seeking Bilingual Customer Service Representatives to join our dynamic team. The ideal candidate will thrive in a fast‑paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe in empowering employees to take initiative and grow within the company.

In our operations team, we love working together and learning from each other, all while serving customers with the highest level of dedication. This role is a mix of in‑office and remote work, with team members in the office on Tuesdays through Thursdays. The hybrid model supports work‑life balance and fosters collaboration and innovation, essential for our growth.

Position Responsibilities

• Provide exceptional customer service to policyholders, agents, and other collaborators in both French and English languages thro...