Job Description

Redial BPO in Tijuana, Mexico, is seeking a Customer Service Agent/Loan Processing to be the first point of contact for customers, handling inquiries, providing solutions, and ensuring satisfaction via phone, email, and chat.

The role requires a high school diploma, strong English, good computer skills, and the ability to multitask. You will document interactions in the CRM and adhere to privacy policies while meeting quality and efficiency targets.

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