Bilingual Customer Service Associate

Peak Support is seeking a Bilingual Customer Service Associate (French) to join our team.

We're looking for individuals with:

• Excellent oral and written communication skills in both English and French.
• The ability to provide customer support over various platforms (email, chat, phone, etc.).
• Proven experience in customer service, preferably in the BPO industry.
• Ability to work in a fast-paced environment.
• Flexible and willing to be assigned in a voice, non-voice or blended programs.
• Knowledgeable about Microsoft Office applications with Average MS Excel Skills.
• Ability to convey information effectively.
• Must be willing to take part in required initial training.
• Excellent problem solving skills.
• Flexibility to work multiple shifts during the weekends or on holiday.
• Excellent organizational skills and attention to detail.
• Ability to work with minimal supervision.