Bilingual Customer Experience Representative

General Summary

The Bilingual Customer Experience Representative will operate as part of a multifunctional team providing first point of contact support to Kia consumers nationally. The successful candidate will be enthusiastic about the automotive industry and passionate about providing excellent customer service.

Essential Duties and Responsibilities

• Meets or exceeds customer service principles and standards, including prompt and efficient delivery of accurate and helpful information in a sensitive and efficient manner
• Demonstrate effective call/time management techniques/skills to ens...