Job Description
Elevate customer experiences as a Bilingual Customer Care Specialist at our Milton location. Provide exceptional support in English and French to enhance customer satisfaction throughout their journey.
In this 12-month contract position, you will play a vital role in ensuring customer inquiries are handled efficiently. This requires excellent communication skills and the ability to address various customer requests, from telephone calls to written inquiries. Your contributions will directly impact our food distribution support in North America.
Key Responsibilities:
• Respond to customer inquiries via phone, email, and in person
• Provide information on pricing, shipping, and order adjustments
• Assist with account research and resolve customer issues
• Maintain accurate records and prepare necessary reports
• Document customer interactions and channel requests effectively
Requirements:
• Fluency in French and English is mandatory
• Excellent communication...
In this 12-month contract position, you will play a vital role in ensuring customer inquiries are handled efficiently. This requires excellent communication skills and the ability to address various customer requests, from telephone calls to written inquiries. Your contributions will directly impact our food distribution support in North America.
Key Responsibilities:
• Respond to customer inquiries via phone, email, and in person
• Provide information on pricing, shipping, and order adjustments
• Assist with account research and resolve customer issues
• Maintain accurate records and prepare necessary reports
• Document customer interactions and channel requests effectively
Requirements:
• Fluency in French and English is mandatory
• Excellent communication...
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