Bilingual Content Moderator

Job Title: Content Moderator / Customer Care Representative - with German/French/Italian/Dutch/Spanish & English
Location: Porto, Portugal
Type: Full-time

About the Role:
Join our multinational client's team in Porto as a Content Moderator or Customer Care Representative-no previous experience is required. You will help maintain safe, engaging online environments and provide excellent support to our users. This role is ideal for detail-oriented professionals who enjoy problem-solving and working in a collaborative, multilingual environment.

Responsibilities:

• Review, monitor, and manage user-generated content.

• Respond to customer questions and provide solutions through email, chat, or other channels.

• Escalate issues when necessary and follow internal processes.

• Ensure adherence to company policies and quality standards.

• Work with colleagues to improve content modera...