Job Description
Enhance your career with Express Scripts Canada as a Bilingual Client Benefits Technical Analyst based in Mississauga or Montreal. Support clients in Health Benefit inquiries while ensuring exceptional customer service.
In this hybrid role, you will assist clients with Pharmacy, Dental, and Health plan coverage inquiries. You'll collaborate with internal teams to resolve issues and implement clinical initiatives. Additionally, you’ll provide training to clients on relevant applications while maintaining high customer service standards.
Key Responsibilities:
• Address inquiries related to drug and health benefits adjudication
• Collaborate with the clinical team on new program initiatives
• Support Account Managers with product promotion efforts
• Analyze customer impact due to benefit changes
• Train internal teams and clients on applications and systems
Requirements:
• Relevant university degree or equivalent experience
• Bilingual in French and English i...
In this hybrid role, you will assist clients with Pharmacy, Dental, and Health plan coverage inquiries. You'll collaborate with internal teams to resolve issues and implement clinical initiatives. Additionally, you’ll provide training to clients on relevant applications while maintaining high customer service standards.
Key Responsibilities:
• Address inquiries related to drug and health benefits adjudication
• Collaborate with the clinical team on new program initiatives
• Support Account Managers with product promotion efforts
• Analyze customer impact due to benefit changes
• Train internal teams and clients on applications and systems
Requirements:
• Relevant university degree or equivalent experience
• Bilingual in French and English i...
Ready to Apply?
Take the next step in your AI career. Submit your application to Express Scripts Pharmacy Benefit Services today.
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