Job Description
Lead the Life and Disability Claims team at Empire Life from anywhere in Canada. This role emphasizes mentorship, performance coaching, and exceptional communication skills to support claim professionals.
As a Bilingual Manager in Life and Disability Claims Management, you will drive the development of claim professionals while overseeing a comprehensive training program for new hires. Your responsibilities include empowering Claim Managers, facilitating team meetings, and delivering high-quality coaching. This position requires a strong focus on improving recovery outcomes while conducting insightful data analysis and problem-solving strategies.
Key Responsibilities:
• Mentor and coach claims professionals for skill development
• Set performance objectives aligned with team goals
• Coordinate ongoing training and handle onboarding efficiently
• Drive file reviews to ensure compliance and decision-making
• Advocate for early inter...
As a Bilingual Manager in Life and Disability Claims Management, you will drive the development of claim professionals while overseeing a comprehensive training program for new hires. Your responsibilities include empowering Claim Managers, facilitating team meetings, and delivering high-quality coaching. This position requires a strong focus on improving recovery outcomes while conducting insightful data analysis and problem-solving strategies.
Key Responsibilities:
• Mentor and coach claims professionals for skill development
• Set performance objectives aligned with team goals
• Coordinate ongoing training and handle onboarding efficiently
• Drive file reviews to ensure compliance and decision-making
• Advocate for early inter...
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