Bilingual Centralized Call Centre Representative (Remote) - Day Shift (Eng/Fre)

Position: Bilingual Centralized Call Centre Representative (Eng/Fre) Structure: Remote Shift: Monday–Friday, with a start time between 10:00 a.m. and 2:00 p.m. (8‑hour shift)

ABOUT THIS CAREER OPPORTUNITY

The Centralized Call Centre Representative is located in Markham and reports to the Call Centre Supervisor. Following 3-4 weeks of in-office and/or virtual training, you will be given the opportunity to work entirely remotely if you are able to meet the criteria to ensure your success. Their primary focus is to support work order creation for the FMO and Service departments to ensure the delivery of high quality facility services to our customers. This position will respond effectively in order to serve customers by determining requirements, answering inquiries, resolving problems, fulfilling requests, and maintaining and monitoring the work database of the Computerized Maintenance Management System (CMMS).

• Answer telephone...