Job Description
Bilingual Call Center Agent
Location:
On-site Position Overview We are looking for a
100% bilingual Call Center Agent
to join our team. This role requires constant interaction with
customers located in the United States
, providing high-quality customer service and sales support over the phone. The ideal candidate must feel confident communicating in
English on a daily basis
, as all customer interactions will be conducted in English. This position is ideal for professionals with a strong customer service mindset, sales orientation, and the ability to manage multiple requests while delivering an excellent customer experience. Key Responsibilities Handle inbound and outbound calls with
U. S.-based customers
in
English
. Provide support regarding
claims, orders, and customer complaints
. Perform
telephone sales
and follow up on assigned customer portfolios. Ensure achievement of
sales and service objectives
. Track and follow up on cu...
Location:
On-site Position Overview We are looking for a
100% bilingual Call Center Agent
to join our team. This role requires constant interaction with
customers located in the United States
, providing high-quality customer service and sales support over the phone. The ideal candidate must feel confident communicating in
English on a daily basis
, as all customer interactions will be conducted in English. This position is ideal for professionals with a strong customer service mindset, sales orientation, and the ability to manage multiple requests while delivering an excellent customer experience. Key Responsibilities Handle inbound and outbound calls with
U. S.-based customers
in
English
. Provide support regarding
claims, orders, and customer complaints
. Perform
telephone sales
and follow up on assigned customer portfolios. Ensure achievement of
sales and service objectives
. Track and follow up on cu...
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