Job Description

Cross Border Talents is seeking a Customer Service Representative for banking support in Madrid/Valencia. The role requires native or near-native German and Spanish at B2 level, with on-site responsibilities across two Spanish cities.

You will handle German-language inquiries via phone, email, and chat, assisting customers with banking queries and transactions. Applicants should be comfortable with rotating shifts, including night hours if based in Madrid, and possess customer service experience

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