Job Description

Cross Border Talents is seeking a Customer Service Representative fluent in German and Spanish to join our on-site team in Madrid or Valencia, Spain. You’ll handle inquiries via phone, email, and chat for banking clients, ensuring accurate log of interactions and adherence to escalation protocols.

Based in Madrid or willing to relocate, you’ll work rotating shifts including evenings and nights, contributing to quality targets while expanding product knowledge through ongoing training and support.

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