Job Description
Join Workleap as a Bilingual Associate Account Manager in Montreal. This full-time role focuses on customer renewals and supports SMB clients in their pricing migration process.
As an entry-level Associate Account Manager, you'll manage the renewal motion for our Flash segment. You'll drive proactive customer engagement 90, 60, and 30 days before renewal dates while leveraging AI tools to personalize outreach. Your impact includes maintaining a clean HubSpot pipeline and collaborating with Account Managers on account expansions.
Key Responsibilities:
• Own renewal motion for Flash segment accounts
• Accelerate pricing migration conversations
• Maintain an accurate HubSpot pipeline
• Identify expansion signals for collaboration
• Use AI tools to enhance customer outreach
Requirements:
• Bilingual in French and English
• Minimum 1 year in a renewal or customer success role
• Experience managing a high-...
As an entry-level Associate Account Manager, you'll manage the renewal motion for our Flash segment. You'll drive proactive customer engagement 90, 60, and 30 days before renewal dates while leveraging AI tools to personalize outreach. Your impact includes maintaining a clean HubSpot pipeline and collaborating with Account Managers on account expansions.
Key Responsibilities:
• Own renewal motion for Flash segment accounts
• Accelerate pricing migration conversations
• Maintain an accurate HubSpot pipeline
• Identify expansion signals for collaboration
• Use AI tools to enhance customer outreach
Requirements:
• Bilingual in French and English
• Minimum 1 year in a renewal or customer success role
• Experience managing a high-...
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