BI Operations Analyst (MicroStrategy)

Job Description – BI Operations Analyst (MicroStrategy)

Role Overview
We are looking for a BI Operations Analyst with strong hands-on experience in MicroStrategy and solid SQL analysis skills. The role involves operational reporting support, incident management, enhancements, user administration, and coordination of maintenance activities to ensure smooth BAU (Business‑as‑Usual) operations.

Key Responsibilities

1. Operational Reporting Activities

• Perform daily validation of reports and dashboards to ensure accuracy and completeness.
• Manage scheduled report distributions and adhere to standard SOP-driven workflows.
• Monitor reporting jobs and proactively address failures.

2. Incident & Callout Resolution

• Conduct SQL-based analysis to troubles...