Job Description

Job Description


Role Mission


Reporting to the EMEAI Field Service Manager, this Field Engineer is responsible for providing state-of-the-art onsite services (installation, preventive maintenance, break-fix/troubleshooting call-out, site survey etc.) and technical support to customers on our range of Auto ID products, in particular our range of Stationary Industrial Scanners and cameras.

Key Responsibilities

  • Install (mechanical, electrical), configure and start-up (commissioning) Datalogic equipment at customer sites as per pre-defined specifications

  • Maintain, re-stamp, adjust and replace onsite Datalogic devices of existing customer systems

  • Follow rigorously safety and security onsite company procedures

  • Escalate to upper technical level problems that can’t be solved independently

  • Issue timely and accurate service reports (including expenses report)

  • Extend or hel...

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