Benefits Systems Administrator

Performance Objectives
Clients
• Administer ongoing benefit system activities.
• Receive and process import data files containing indicative data, election data, dependent and beneficiary
data
• Generate payroll/vendor feeds, as well as ad-hoc management reports
• Process and fulfill, confirmation statements and other benefit related materials
• Assist with system testing; Web, interfaces and system generated reports for new and ongoing systems
• Utilizing case management tool as needed
• Exercise discretion and independent judgment in responding to and resolving client issues
• Develop and maintain system processing documentation and processing calendar
• Provide back up for other team members as needed
• Attend ongoing client status meeting as needed to establish client relationship
• Attend internal project meetings to ensure project continuity into ongoing
Financial
• Meet service level agreements across all clients
• Meet billable ho...