Bellman - (Pre-opening) Waldorf Astoria Kuala Lumpur

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will be assisting them with their luggage and escorting them to their rooms. You will work closely with the front office, concierge, and other departments to ensure guests’ needs are met promptly and professionally. As a Bellman , you’re not just greeting guests upon arrival - you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Greet guests warmly upon arrival and departure, ensuring a positive first and last impression.
• Assist with luggage handling, storage, and delivery in a timely and efficient manner.
• Escort guests to rooms and provide information on hotel facilities, services, and in-room features.
• Respond promptly to ...