Job Description
Beckhoff Automation is seeking a Technical Support Engineer in Burnaby, British Columbia, to provide expert support in automation technologies. Focus on resolving complex technical issues while gaining hands-on experience in various advanced systems.
As a member of the Technical Support team, you will respond to customer inquiries and help trouble-shoot Beckhoff’s automation hardware and software. Collaborate closely with internal teams, including sales and engineering, to ensure clients receive optimal technical solutions tailored to their needs. This role is ideal for passionate individuals excited about a career in industrial automation.
Key Responsibilities:
• Serve as technical support contact for customers
• Troubleshoot Beckhoff automation systems
• Provide assistance via email, phone, and Teams
• Develop and deliver accurate technical quotations
• Prioritize and manage incoming support requests
Requirements:
• Bachelor’s degree or technologist diploma...
As a member of the Technical Support team, you will respond to customer inquiries and help trouble-shoot Beckhoff’s automation hardware and software. Collaborate closely with internal teams, including sales and engineering, to ensure clients receive optimal technical solutions tailored to their needs. This role is ideal for passionate individuals excited about a career in industrial automation.
Key Responsibilities:
• Serve as technical support contact for customers
• Troubleshoot Beckhoff automation systems
• Provide assistance via email, phone, and Teams
• Develop and deliver accurate technical quotations
• Prioritize and manage incoming support requests
Requirements:
• Bachelor’s degree or technologist diploma...
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