BEC and Receptionist

We are looking for a reliable, customer-focused BEC and Receptionist to join our team at HMRC Birmingham Regional Centre. This is a varied and rewarding role where you will be the first point of contact for visitors, helping to deliver outstanding customer service while supporting the day‑to‑day operation of the building. The successful candidate will undertake reception, administration, cleaning, porterage, catering support, and general facilities duties to ensure a safe, clean, and welcoming environment for staff and visitors.

What you’ll do:

• Provide excellent customer service and act as the first point of contact for visitors and building users.
• Carry out reception and administrative duties, including answering calls, responding to emails, filing, and issuing keys.
• Maintain high standards of cleanliness and support general facilities and porterage services.
• Replenish refreshments and supplies in communal areas.
• As...