Job Description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Operation Support

Job title:

BE Quality Manager

Job Description:

Process Orientation & Management

  • Tracking and reporting of Contractual Compliance performance for the Geo
  • Adherence to Transition tollgate review process   
  • Planning & coverage of Certifications/ Audits     
  • Self-Assessment Implementation and coverage
  • Client CSAT, CHC, and iCSAT process implementation

Project planning & implementation

  • Initiat...

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