Job Description

Dealership:L0709 DCH Montclair Acura



Montclair Acura

Appointment Setter/Call Center (Internet & Phone Sales)

The appointment setter (or BDC Admin) uses their selling ability, phone manner and email communications to get clients in the door. Required tasks include handling Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customer service satisfaction with every customer.

You will report to the Sales Manager.

This is an on-site position in Verona, NJ.


Essential Duties:

+ You will answer all incoming phone calls and schedule a sales appointment.

+ You will contact Internet Customers by email, phone, and text to schedule a Sales appointment.

+ You will determine with the Sales Department if you kept the appointment and what the outcome was.

+ Exceed monthly goals.

+ Other responsibilities as assigned.


Qualifications:

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