Job Description
Barista/Service Executive Overview
The Barista/Service Executive ensures that all guests are happy and welcome during their visit by ensuring excellent service, communication, and product knowledge. The Barista/Service Executive assists with the running of the floor, the coffee bar, and ensures smooth operations. The Barista/Service Crew has a deep passion for coffees and service.
Duties & Responsibilities- Preparation of high quality coffees and beverages
- Execute latte art
- Calibration of equipment
- Ensure every customer feels welcome to the place
- Provide excellent and friendly service to customers
- Ensure smooth and pleasant ordering experience
- Ensure accurate and professional delivery of food and beverages
- Ensure smooth and polite payment process
- Assist with packing and delivery orders
- Able to handle customer complaints and provide immediate customer recover...
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