Job Description

Job Description

Prepare and serve high-quality coffee, espresso-based beverages, teas and specialty drinks in accordance with hotel standards.

• Provide courteous, professional and efficient service to ensure excellent guest satisfaction.

• Greet guests warmly, take orders accurately and maintain positive guest relations at all times.

• Maintain beverage presentation standards, including latte art where required.

• Promote outlet offerings, daily specials and signature beverages through effective upselling.

• Maintain cleanliness and hygiene of the coffee station, equipment and service areas.

• Ensure proper operation and maintenance of espresso machines, grinders and related equipment.

• Follow hotel safety, sanitation and food allergy awareness procedures.

• Monitor stock levels and assist with replenishment and preparation for daily operations.

• Work collaboratively with team members while maintaining a posi...

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