Job Description

Yellow 42 are looking for a Banqueting Operations Manager for one of our 5 star resort clients in Scotland.

A prestigious hotel on the beautiful Ayrshire coast, the main role is to oversee event operations throughout the Resort, and on a limited basis at off-site locations. You will lead a high-performing operational team to execute flawless events, exceed guest expectations, and maximise banqueting revenues and operational efficiency.

THE ROLE AND MAIN DUTIES

Execute every event based on the Resort’s luxury standards and customer expectations

Ensure the highest level of service is provided during events and drive customer satisfaction

Manage relationships, clearly and concisely communicate with all stakeholders in an event in order to build loyalty, including but not limited to; resort managers/departments, event planners, banqueting team, suppliers, clients and guests

Be a present, approachable and endearing onsite contact for all event o...

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