Job Description

Teleperformance is seeking a Customer Success Specialist in Malaysia, responsible for managing customer requests through inbound calls and emails. The role emphasizes providing quality support to enhance customer satisfaction. Ideal candidates should possess a Bachelor’s Degree or Diploma, with at least 6 months of customer support experience and B2 level English proficiency. Skills such as active listening, critical thinking, and technical proficiency in Microsoft Office are essential for success in this dynamic role.
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