Back Office Support

Position Description:

Back-office support agents ensure smooth operations by handling administrative and operational tasks. They assist various departments by managing documentation, data entry, record maintenance, and reporting. 

Your future duties and responsibilities:

. Implements standard new products and services for clients.
. Analyzing requirements and gathering deliverables to complete the implementation
. Performing maintenance on existing client profiles and maintaining client-specific operating procedures
. Coordinates with a higher level of support for out-of-scope type concerns

Required qualifications to be successful in this role:

. Close attention to details
. Able to follow call flows, directives, and processes.
. Proficient in typing and keyboarding.
. Possesses primary computer and internet literacy.
. Amenable to working 100% onsite.
. Amenable to work on a gra...