Back Office Executive

Tasks

Job description

Key Responsibilities:

• Client Communication and Management


• Prepare professional quotations for potential and existing corporate clients


• Draft and send clear, concise email communications


• Manage client inquiries and provide timely responses


• Maintain accurate client database and communication records


• Technician Coordination


• Search and identify qualified technicians for specific repair and maintenance tasks


• Assign jobs to technicians based on location, expertise, and availability


• Coordinate scheduling and logistics for service assignments


• Track and monitor technician performance and job completion


• Administrative and Documentation


• Maintain detailed spreadsheets using MS Excel and Google Sheets


• Create and update tracking documents for ongoing projects


• Prepare weekly and mon...