Back Office Engineer

We are currently looking for Back Office CS Engineer

Being part of the BO team for Core CS team to ensure availability and continuous improvement/quality of services by providing 2nd line operations and maintenance support for the Core CS Network. ~ Advices management on outages and project escalations. ~ Act as project manager for “heavy” and complex projects in which multiple departments are involved and strong coordination is required. ~ Central point of contact for other departments (like Network Infrastructure, Services & Solutions) for Major/significant changes. ~ System expert will be the leading engineer in resolving and driving technical complex issues in which multiple interfaces/platforms/teams are involved (helicopter view). ~ Leader for the most complex incidents, changes, problems, configuration and performance issues. ~ Secures sufficient level of testing in case of multiple platform/team /vendor related service introduction. ~ Responsible for network/platform p...