Back-Office Associate

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you
Account specific roles and responsibilities:
Review providers notes
Send reminders email via e-mail and SMS
Maintain accurate records on providers interactions, transaction, feedback, etc.
Making outbound calls to insurance company to follow-up on client status.
Requirements
At least 6 months BPO experience
Experience handling Pre-Authorization is a PLUS, not required
Good verbal and written English communication skills
Willing to work onsite in Shaw Blvd, Mandalu...