Back office administrator (hire specialist)

Responsibilities Include but not Limited to: Assist clients via phone, email, and Whats App Prepare and follow up on quotes, contracts, and customer documents Check customer details, authorisations, ID requirements, and No-Hire checks Process payments, deposits, refunds, and proof of payments Monitor active, overdue, and long-running contracts Support delivery and collection admin Scan, rename, file, and control documents accurately Follow up on missing information and unresolved client matters Help identify admin errors, control gaps, and process issues What we're looking for: Strong retail, admin, or customer-service experience Hardware, construction, plumbing, electrical, paint, tools, or technical retail experience preferred A self-starter who takes initiative and follows through Strong attention to detail and accurate admin habits Firm and consistent with rules, documents, and processes Friendly, kind, and professional with clients and the team Comfortable with computers, email, W...