Job Description

Do you have a positive attitude with a go-getter mindset?
Are you interested in learning more about customer satisfaction in IT?
Would you like to join a globally thriving IT company?
Good, then this might be your entry ticket!

Your responsibilities and impact as B2B Technical Support Agent will be: 

In this position, you would join a multinational team that is dedicated to providing quality support solutions for their partners.

  • Resolving any IT-related issues of your partners (B2B) that could occur during their office day

  • Supporting customer via different tools, email and phone

  • Documenting calls on the ticketing tool

  • Escalating problems to the different respective teams

  • Maintaining and improving the customer satisfaction level

  • Communicating to your direct teammates and different departments

    • Skills, qualifications and interests you need to succeed in this...

    Ready to Apply?

    Take the next step in your AI career. Submit your application to Blu Selection today.

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